Overview

Servo Co., Ltd., one of Japan’s leading uniform manufacturers, partnered with Bodygram to launch SERVO FIT—a contactless, AI-driven sizing solution that transforms how custom uniforms are fitted and produced. Leveraging Bodygram’s proprietary body measurement technology, this innovation enables precise remote sizing using only two smartphone photos, completely eliminating the need for in-person fittings.

Designed in response to the logistical and health-related challenges heightened during the COVID-19 pandemic, SERVO FIT brings efficiency, safety, and scalability to uniform procurement—particularly for companies managing large or distributed workforces.

Background and Challenges

With over 2,000 client organizations and a deep portfolio in healthcare, food service, retail, and manufacturing, Servo has long provided customized uniforms tailored to specific needs. Traditionally, fitting these uniforms required in-person measurements and sample garments—often involving travel, staffing, and scheduling across multiple locations.

The pandemic exposed the vulnerability of this model. Face-to-face fittings posed hygiene risks, while logistical constraints delayed delivery timelines. Servo recognized the urgent need for a digital alternative that could maintain its commitment to quality while enabling business continuity.

The Solution: SERVO FIT Powered by Bodygram

The result was SERVO FIT, a smartphone-based sizing platform that combines Servo’s apparel expertise with Bodygram’s AI measurement engine. Users access a dedicated company URL, log in with secure credentials, and follow an intuitive guide to take two full-body photos (front and side) while fully clothed. No measuring tape, sample garments, or on-site appointments are required.

Bodygram’s AI analyzes the images to estimate over 24 key body dimensions—such as waist circumference, shoulder width, and limb length. Based on these values, the system instantly recommends the most appropriate uniform size for each individual. To support user preference, SERVO FIT also displays fit guidance for adjacent sizes.

Each session is recorded and linked to an employee ID or name, creating a digital history of size data and simplifying future reorders. Once confirmed, order data is finalized and ready for processing.

Measurable Benefits

Contactless, Safe, and Scalable

SERVO FIT eliminates the need for in-person fittings, minimizing health risks and meeting corporate safety standards. Clients can now perform sizing procedures remotely, reducing physical contact across multiple departments or facilities.

Operational Efficiency and Cost Savings

By replacing travel-heavy, manual fitting operations with digital workflows, Servo has significantly reduced costs related to staff travel, sample garment production, and fitting coordination. In many cases, measurement and order lead times have been cut by more than half.

Precision and Fit Quality at Scale

Despite moving online, fit quality has not been compromised. Bodygram’s AI-powered sizing engine ensures consistently accurate measurements and personalized size recommendations—supporting both off-the-shelf and fully custom uniform programs.

Improved Experience for Clients

Clients and employees benefit from a smoother onboarding experience, where fitting can be done at any time, in any location, with minimal training. This flexibility has been especially valuable for enterprises with decentralized or remote teams.

Strategic Impact

SERVO FIT is more than a response to pandemic-era limitations—it’s a future-proof solution that supports ongoing digital transformation in uniform manufacturing. It enables Servo to serve a broader customer base with less overhead while enhancing its competitive edge in high-value custom uniform contracts.

This approach also reflects broader shifts toward smart manufacturing and non-contact service models. As organizations across industries continue to digitize operations, Servo's partnership with Bodygram positions it as a leader in combining apparel craftsmanship with emerging health tech.

Conclusion

By integrating Bodygram’s AI measurement technology into its new SERVO FIT platform, Servo has redefined how uniforms are fitted and delivered in Japan. The result is a faster, safer, and more intelligent system—built not just for the challenges of today, but for the evolving needs of a digitally enabled workforce.

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